Last Updated: October 15, 2025
Welcome to Nine Thread Studio. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or engaging with our services, you agree to these Terms.
1. About Us
Company Name: Nine Thread Studio (Pty) Ltd
Location: South Africa
Contact: hello@ninethreadstudio.com
2. Acceptance of Terms
By accessing or using our website, you confirm that:
You are at least 18 years old or have parental consent
You have the authority to enter into these Terms
You will comply with all applicable laws and regulations
If you do not agree with these Terms, please do not use our website or services.
3. Our Services
Nine Thread Studio provides design and strategy services for startups, including:
Brand positioning and messaging
Visual identity design
Website design and development
Content strategy and copywriting
Service Tiers:
The Clarity Anchor – Starting at €2,000
The Creative System – Starting at €6,500
The Full System Launch – Custom quotes starting at €10,500+
Pricing and service details are subject to change. Final pricing will be confirmed in individual project agreements.
4. Booking Discovery Calls
You may book a discovery call through our website via Calendly. By booking a call:
You provide accurate contact information
You agree to attend at the scheduled time or provide reasonable notice to reschedule
You understand that discovery calls are exploratory and do not constitute a commitment to work together
5. Project Agreements
If we agree to work together, we will provide a separate project agreement or contract that includes:
Scope of work
Deliverables and timelines
Payment terms and schedule
Intellectual property rights
Revisions and approval process
These Terms are supplemented by, but do not replace, individual project agreements.
6. Intellectual Property
Our Work:
All materials created by Nine Thread Studio, including but not limited to designs, strategies, websites, logos, brand guidelines, and copywriting, remain our intellectual property until full payment is received.
Upon full payment, ownership of final deliverables transfers to you as specified in your project agreement. We retain the right to:
Display work in our portfolio
Use work for promotional purposes
Retain working files and process documentation
Your Materials:
You grant us a license to use any materials you provide (logos, photos, content) solely for the purpose of completing your project.
Third-Party Assets:
Any third-party assets (fonts, stock photos, code libraries) used in your project are subject to their respective licenses. You are responsible for ongoing license fees where applicable.
7. Website Use
Permitted Use:
You may use our website to:
Learn about our services
Contact us or book discovery calls
Subscribe to our newsletter
View our portfolio and case studies
Prohibited Use:
You may not:
Use automated tools to scrape or copy content from our website
Attempt to gain unauthorized access to our systems
Post or transmit harmful code, viruses, or malicious software
Impersonate Nine Thread Studio or misrepresent your affiliation with us
Use our website for unlawful purposes
8. Payment Terms
General Terms:
All pricing is in Euros (€) unless otherwise specified
Payments are processed according to individual project agreements
We accept payment via bank transfer, PayPal and Stripe
Late Payments:
Late payments may result in:
Project delays
Suspension of services
Withholding of deliverables until payment is received
9. Revisions and Approvals
Project-specific revision policies will be outlined in individual agreements. Generally:
We provide a set number of revision rounds per project phase
Additional revisions may incur extra fees
You are responsible for reviewing and approving work in a timely manner
Delays in feedback may affect project timelines
10. Cancellation and Refunds
By You:
If you cancel a project:
You must provide written notice
You are responsible for payment for work completed up to the cancellation date
Deposits and initial payments are non-refundable
By Us:
We reserve the right to terminate a project if:
You fail to provide necessary materials or feedback
You violate these Terms or project agreements
Payment is significantly overdue
11. Confidentiality
We respect the confidential nature of your business information. We will:
Keep your proprietary information confidential
Not disclose sensitive business details without permission
Use information solely for the purpose of completing your project
We may require a separate Non-Disclosure Agreement (NDA) for certain projects.
12. Limitation of Liability
To the fullest extent permitted by law:
No Warranties: Our services are provided "as is" without warranties of any kind
Limitation of Liability: We are not liable for indirect, incidental, or consequential damages arising from our services
Maximum Liability: Our total liability shall not exceed the amount you paid for the specific service in question
We do not guarantee specific business results (e.g., revenue, conversions, funding) from our services.
13. Third-Party Links and Services
Our website may contain links to third-party websites or services (e.g., Calendly, social media). We are not responsible for:
The content or practices of third-party sites
Any transactions between you and third parties
Privacy policies of external services
14. Disclaimer of Results
While we strive to deliver high-quality work, we cannot guarantee:
That your startup will secure funding
Specific conversion rates or business outcomes
That investors or customers will respond in a particular way
Success depends on many factors outside our control, including market conditions, execution, and your specific business model.
15. Indemnification
You agree to indemnify and hold Nine Thread Studio harmless from any claims, damages, or expenses arising from:
Your use of our services or website
Your violation of these Terms
Your violation of any third-party rights
Content or materials you provide to us
16. Governing Law
These Terms are governed by the laws of South Africa. Any disputes will be resolved in the courts of South Africa.
However, if you are located in the EU or US, you may have additional consumer protection rights under local law.
17. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services constitutes acceptance of updated Terms.
18. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
19. Entire Agreement
These Terms, along with our Privacy Policy and any individual project agreements, constitute the entire agreement between you and Nine Thread Studio.
20. Contact Us
If you have questions about these Terms, please contact us:
Email: hello@ninethreadstudio.com
Company: Nine Thread Studio (Pty) Ltd
Website: ninethreadstudio.com
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.